View Cart
|
Order Status
|
My Account
|
Log In
|
Email Address
Password
  
Don't have an account yet?
1-800-555-MALL
Home > Help > Quick Links >  Rebate & Coupons FAQs

Choose a topic:

Rebate Types
Claiming Rebates
FAQs
Our Help page has the answers to most of your questions. Can't find the answer you need? Please call us at 1-800-555-6255 and we'll gladly help you.
Rebate Types
PC Mall Sponsored
Rebates processed and paid by your team at PC Mall.


Questions on PC Mall rebates will be handled by PC Mall customer service at 800-555-6255 between 7AM-6PM PST, or,
email us at rebatecenter@pcmall.com.
Click here to view sample of a PCMall sponsored rebate.
Manufacturer sponsored
Rebates processed and paid directly through the manufacturer.

Please contact the manufacturer for questions regarding eligibility and payment.
Click here to view sample of a Manufacturer rebate.
Return to top
Claiming Rebates
Helpful reminders in claiming your rebates:

1. Rebate forms can be downloaded from the PC Mall Rebate Center which can be accessed by clicking on "Rebates & Coupons" found at the top of our PC Mall homepage (www.pcmall.com).

2. Read the terms and conditions for each rebate carefully. To insure the correct form, please note the qualifying dates on your redemption form.

3. For future reference, please keep copies of your rebate form(s), invoices, and UPC labels.

4. All information must be completed legibly on your rebate form(s).

5. Rebates are time sensitive. Please mail all required information on a timely basis.

6. Mailing addresses may differ for various rebates. Please review the mailing address carefully.

7. Some rebates require certain items to be included on the same invoice (e.g. a printer rebate may only be eligible if the printer was purchased with a computer system).

It is very important to review the rebate terms and conditions for details regarding eligibility.
Return to top
FAQs
Q. Where can I get my rebate form?

A. Rebate forms can be downloaded by visiting our Rebate Center by clicking “Rebates & Coupons” found on the top right hand corner on www.pcmall.com.

You can download your rebate form by using one of the following methods:


1. PC Mall Order number (usually begins with the letter "S" or "W")
2.
PC Mall product part number
3. Manufacturer part number

4. Manufacturer name and/or product category

Q. When will I receive my rebate check?

A. The usual rebate processing time takes 6-8 weeks; you may check its status in our  Rebate Status  site found in our Rebate
Center by simply typing in your 7 digit order number or by calling our Customer Service Representatives at 1-800-555-6255.

Q. What documents should I submit when redeeming my rebate?

A. Most of our rebates require the original or a photocopy of your invoice and the item's UPC label. Please note, however, that manufacturer rebates may require the original UPC label as well, in this case you may provide PCMall a photocopy of the UPC label.

Sample UPC Label

Q. I lost my receipt, what can I do? I need a duplicate receipt.

A. We can provide duplicate receipts for rebate and warranty purposes. Please contact Customer Service at 1-800-555-6255.
between 7AM-6PM PST or email us at  rebatecenter@pcmall.com.

Q. Can I send all rebate forms in one envelope?

A. No. Each rebate form goes to a different mailing address. Please check each rebate form carefully for the correct mailing address.
Return to top

Company Information

About Us
Locations
Contact Us
Careers

My Account

Log On
Create An Account
Quick Order Status
Email Subscriptions
Catalog Subscriptions

Shop

Brands
Product Finders
Double Take Deals
Solutions
Services

Support

General Sales
Customer Support
Technical Support
Help Topics
Terms & Conditions

News

Events
Executives
RSS
 
Site Map

1940 E. Mariposa Ave, El Segundo, CA 90245 - 800.555.6255
© 2011 PC Mall Sales, Inc.

McAfee Entrust tooltwist