PC Mall's uncompromising commitment to total customer satisfaction reflected in our determination to respond quickly to service requests.In the event that repairs is required, customers have the option of sending the product to warehouse in Memphis, Tennessee or to our retail facility in Santa Monica, California.
Backed by an extensive parts inventory and rigorous, comprehensive training, as well as repair authorization from Apple, Compaq, IBM and other leading manufacturers, our service technicians make expert maintenance an every-day reality.
Service is provided on a per call basis for the cost of materials,plus a reasonable, cost- effective hourly rate.
